Cybereason Technical Account Manager
Availability and expertise matter. Maximize the value of Cybereason Services with a dedicated Technical Account Manager.
Read NowTechnical Account Manager
Cybereason’s Technical Account Manager (TAM) service provides a dedicated, technical resource for Cybereason customers. Designed to help security teams streamline operations and provide management support for Cybereason products and services - Cybereason TAMs help customers amplify their Cybereason service experience through a deep understanding of the customer environment and deployment, management and reporting strategy.
Customer Outcomes
A TRUSTED SECURITY EXPERT
A dedicated security expert to help deploy, manage and maintain your organization's Cybereason products and services.
STREAMLINED SECURITY OPERATIONS
Give your security team time back to focus on tasks and priorities that matter most.
MATURED SECURITY POSTURE
Post-incident reports provide detail and visibility into every MalOp, providing insight into vulnerabilities and recommendations for an improved security posture.
A SERVICE THAT SCALES
Designed to fit the needs of any size organization
Cybereason offers multiple tiers of TAM Services that provide customers a level of support best suited to the size of their network. Cybereason’s TAM Service tiers include:
• Service Account Manager (SAM)
• Standard
• Premium
• Elite
• Dedicated
Technical Account Manager Services
• Dedicated Assistance
• Training
• Implementation
• Optimization
• Reporting
• Product Updates
• Support Case Management
• Advanced Services
Service Brief
